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Privacy Policy

How we collect, use and protect your information.

Last updated: 1 October 2026

Information we collect

Consumer ID, name, mobile number, email address, service address, meter consumption data and payment references, as needed to provide services.

How we use it

For billing, recharge, service delivery, alerts, grievance handling, security and legal compliance. We do not sell personal data.

Sharing

Data is shared only with authorised service providers, payment gateways and government authorities where required by law.

Security & retention

We use encryption and access controls, and retain data only as long as necessary for service and legal purposes.

Cookies

We use essential cookies for language preference and session security. No advertising cookies are used.

Your rights

You may request access to or correction of your data through the Contact page or your profile.